Refund policy

All sales are final

We don’t refund credits once they’re bought, whether or not you have used them, and an invite that has been made isn’t reversed. Before you pay, you can build your whole invite and see exactly how it looks, so you know what you’re buying.

Deleting an invite doesn’t return the credits it used.

When we put it right

Write to us within 30 days of the payment and we’ll fix it, by adding the credits or refunding that payment, if:

• you were charged more than once for the same purchase
• you paid, but the credits never reached your account
• a fault on Kehdoo’s side stopped your invite from being made, and we can’t fix it

Include the email address you paid with and the receipt Dodo Payments sent you.

Where the law says otherwise

If the law where you live gives you a right to a refund that can’t be set aside by an agreement, that right still applies, and we honour it.

Chargebacks

If a payment is reversed through your bank or card issuer, the credits it bought are removed from your account. Please write to us first: we answer every message, and it’s faster.

Who handles payments

Dodo Payments is the merchant of record for every purchase on Kehdoo. It runs the checkout, collects any tax that applies and sends your receipt. Kehdoo never sees your card or UPI details.

Contact

Use the contact form and pick a payment question, or write to hello@kehdoo.com.